| Payrolls | Auto-calculated as cases move between buckets, converting logged labor hours to payable amounts under your shop's rules. | ●Yes | –No | Management |
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| Quality control check sheets | Custom Yes/No, number and photo fields that fire when a case leaves or arrives at a bucket, logged to a full audit trail. Staff answer them from Workflow or from the Mobile Client at the status change. | ●Yes | ●Yes | Documentation |
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| Scheduling | Drop-off and pick-up calendar with severity color coding, plus optional customer self-scheduling from the Work Authorization link. | ●Yes | –No | Base |
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| Sublet labor scheduling | Flip an estimate line to sublet labor and schedule the outside vendor's work, without leaving Workflow. | ●Yes | –No | Management |
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| Metrics and reports | Paint materials, corrections, additional services and KPI reporting. | ●Yes | –No | Management |
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| Internal messenger | Shop-floor chat, tagged to the case it's about, on the desk and in your hand. | ●Yes | ●Yes | Base |
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| In-shop tasks | Task assignment inside the case, tracked through to completion, from Workflow or the Mobile Client. | ●Yes | ●Yes | Management |
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| VoIP and caller ID | Asterisk caller ID, callback, call recording and a dormant-customer report. | ●Yes | –No | VoIP integration |
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| QuickBooks® sync | Bi-directional invoice and payment sync, plus PayPal®-to-QuickBooks reconciliation. | ●Yes | –No | QuickBooks integration |
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| Work Authorization | Pre-filled and signed remotely, so drop-off is handing over the keys. | ●Yes | ●Yes | Customer Service |
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| Additional services | Upsell offers sent automatically when a case reaches a configured stage. | ●Yes | –No | Customer Service |
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| Reviews and CSI | Review requests to Google and Yelp after pick-up, with a satisfaction index calculated on a scale up to 10.0. Invitations can be switched off per case from the Mobile Client. | ●Yes | ●Yes | Customer Service |
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| Deductible and betterment reminders | Payment prompts, with a PayPal link where the shop collects online. | ●Yes | –No | Management |
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| Diagnostic scanner reports | Launch Scanner output filed to the case. Android only. | ●Yes | ●Yes | Documentation |
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| VIN and licence barcode scanning | Scan from the Mobile Client instead of typing a VIN, and read customer details off a driver's licence. | –No | ●Yes | Base |
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